Contact Us
We love hearing from our crystal family! Whether you have a question about a product, need help choosing the right stone, or want to know about your order — we are here for you.
📱 Call Us
+91 73032 85010 — Tap to call us directly.
💬 WhatsApp (Fastest Response)
Chat on WhatsApp — Message us for instant support. We typically respond within 1–2 hours (10 AM – 8 PM, Mon–Sat).
vinayakriddam006@gmail.com — For detailed queries, order issues, or wholesale enquiries. We respond within 24 hours.
@matrikas_official — DM us on Instagram or tag us in your unboxing photos! We love seeing our crystals in their new homes.
🕐 Support Hours
Monday – Saturday: 10:00 AM – 8:00 PM IST
Sunday: Limited support (WhatsApp only)
🚚 Order & Shipping Queries
For order tracking, please use the Track Order link in the footer. For shipping issues or damaged items, WhatsApp us with your order number and photos and we will resolve it within 24 hours.
📦 Returns & Exchanges
Please review our Return & Exchange Policy before reaching out. We have a 7-day return window for most products. Contact us on WhatsApp with your order number to initiate a return.
